IMPORTANT INFORMATION
Our Visa Application Centre in Abuja is open for new visa applications.
To know which days and times our centre is open, please check our Address page.
Passport Collection
You will be contacted by our Visa Application Centre when your passport is ready for collection. Please do not attend our centre until you have been invited to do so.
Please note that if you applied as part of a family group, decisions are made separately, and each person will be notified individually when their passport is ready for collection.
To help reduce queues please try to come alone to collect your passport, or limit the amount of people who come with you.
If you have applied through a third party, such as an agency or a solicitor, and used their email address on the visa application form, email notifications will go to this address. Please check with the third party if they received a notification about the passport being ready for collection. Do not visit the Visa Application Centre until you have received this email.
If you need to travel urgently, please contact UKVI for assistance. Please note that this is a chargeable service for overseas customers.
UKVI important notice to Customers
Uncollected Passports
Customers are advised that any passports which remain uncollected after 3 months from the date they were ready for collection, will be returned to an office of the authority that issued the document, for applications submitted in Nigeria, they will be returned to the Nigeria Immigration Service (NIS).
Any correspondence regarding the retrieval of passports should then be directed to the NIS as below.
Nigerian Immigration Service Headquarters,
Shehu Shagari Complex,
Airport Road Sauka,
Abuja,
FCT.
UKVI requests that customers:
• Ensure that their contact details on their Visa Application Form are correct, and that we are able to reach you. This is important to allow UKVI and TLSontact to notify customers when an application has been concluded and a decision is ready for collection. It is also important as UKVI may need to contact customers to clarify information relating to the application, or to request further supporting evidence. Exchange Rates
EXCHANGE RATE FLUCTUATIONS
28 June 2023
UKVI is aware that the currency exchange rate between Naira and Pounds Sterling is fluctuating.
If you are applying for a visa that has a financial evidence requirement, any money held in a foreign currency will be converted to Pound Sterling using the exchange rate at the date of the application. UKVI uses oanda.com to calculate the exchange rate.
You should consider the impact of fluctuating exchange rates when calculating the money you need to cover your living expenses whilst in the UK.
BEWARE OF UK VISA SCAMS
Only book UK visa appointments through TLScontact.
TLScontact is the only official partner for UK Visas and Immigration in Nigeria.
Beware of other websites, companies or individuals attempting to sell UK visa appointments.
UK visa appointments are available for free at the TLScontact Visa Application Centre in Abuja.
TLScontact also provides some appointments for a fee. These offer additional flexibility or convenience. However, these paid appointments are all optional, and there are always free appointments available at other times or on other days. Please view the Added Value Services page for more information on the fees for these services.
TLScontact cannot guarantee that any appointments arranged through other companies or individuals will be legitimate or accepted when you arrive at the TLScontact Visa Application Centre.
For your protection, please note the following:
Please don’t hesitate to contact us if anyone requests money from you before, during or after your appointment. We have zero tolerance for fraud.