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Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more
Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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New member05-08-2020 04:13 AM
HP Recommended Product: Deskjet F4280 Operating System: Microsoft Windows 10 (64-bit)I have a HP F4280. The print quality from word documents, excel spreadsheets is great. However, if I print from a pdf, or from an existing website, the text has a shadow, making it blurry. It seems strange that this does not happen with word document text. Any thoughts would be appreciated.
1 ACCEPTED SOLUTIONKumar0307
27,469 2,664 1,940 HP Support Agent05-16-2020 01:34 AM
HP RecommendedLet us try reinstalling the updated printer drivers.
Click here to download the HP Full-featured driver.
Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.
If the issue persists, install the printer using Windows built-in driver
Refer to this document to know how.
Let me know how this goes.
KUMAR0307
I am an HP Employee
Kumar0307
27,469 2,664 1,940 HP Support Agent05-14-2020 10:34 AM
HP RecommendedWelcome to the HP Support Community. I'd be happy to assist you.
For now, to resolve this issue, kindly perform the steps mentioned in this document.
Try printing the PDF files as an image
Refer to this document.
If the issue is limited to printing PDF files, try updating or reinstalling the Adobe Reader on the PC.
Hope this helps! Keep me posted.
Please click “ Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee
05-14-2020 12:40 PM
HP RecommendedThanks for trying to help. I have tried a different browser, but still get blurry print. I copied and pasted text from a web page onto a blank Word document, and the text was still blurry. I have checked all the settings for printing, and all looks good. I don,t think it is the printer itself, as anything I type gets printed fine. It is just when I try to print anything that already exists on a web page (even if I cut and paste it first). Let me know if you have any other suggestions. I have invested in a new HP printer if I need to produce any documents for a formal situation - hopefully it will print everything really clear (I have not set it up yet).